FAQ - Team Love Life

Back Office – Your Paparazzi site that you log into with your consultant number and password. Check your Back Office to find order information, commission calculations, and more!

Blockbuster - The Blockbuster pieces are the most sought out and best selling pieces. For this reason they stay in stock or, if they do sell out, they will be back soon. (Click here to view pictures)

Business Building Bonus (BBB) - Every time you personally sponsor or enroll a new Independent Consultant into Paparazzi you will earn 15% of their initial Starter Kit purchase (PV) as long as you are Active.

Independent Consultant – Anyone enrolled as a consultant with Paparazzi is known as an Independent Consultant because YOU are able to run your business the way you want – Independently of what others are doing. As long as you follow the guidelines provided by the company, you can run this business the way YOU want to!

Downline – A person that has joined Paparazzi under you, or under someone else you have sponsored on your team.

Upline – Your Paparazzi “family” going UP to the Top! Your sponsor is your first upline.

Fashion Fix – A monthly subscription (50 PV) that includes 4 trend blends with 4 items each, 4 exclusive items only released via monthly Fashion Fix, and marketing materials. This is billed and shipped on the 20th of each month and orders for additional quantity of items (excluding exclusive items) are made available the 1st of the following month. After you have signed up you can opt out of the program at any time. (Click here to learn more)

Trend Blend – A complete look featuring pieces hand-selected by our Paparazzi stylists. Each set has been paired together by coordinating textures, colors, and other design elements to create a flawless cohesive look

Personal Volume (PV) - (Comp Plan): "The Paparazzi compensation plan uses points instead of dollars when determining commissions earned. Each standard Paparazzi accessory has a point value of 2 PV attached to it (i.e. one necklace equals 2PV)." Starlet Shimmer holds 0 PV value.

Organizational Volume (OV) - The volume from each Consultant in your downline added together. This does not include your own personal volume

1/3 Rule (Director-Jetsetter Ranks) - CP: "No more than 1/3 of the required OV can be generated by one leg of the Consultant’s organization as it pertains to rank qualification."

Unilevel Bonus - (Comp Plan): "Earn up to three levels of commissions on your team of Consultants as you progress through the Paparazzi Ranks and Compensation Plan. Earn between 5% and 10% of your organization’s activities, just for supporting and training them in finding their own success.

Your first level includes all of your personally-sponsored Consultants. When your personally-sponsored Consultants sponsor new Consultants of their own, it creates your second level. You can have an unlimited number of levels within your organization by continuing this pattern." (See Compensation Plan Chart)

Generation Bonus - (Comp Plan): "As you begin to develop stronger leadership within your team and qualify as an Executive Director or higher, you can earn an additional bonus on up to three Generations of your organization. A generation begins at every Executive Director or higher and includes all Consultants down to and including the next Executive Director or higher below." (See Compensation Plan Chart)

Legacy Bonus - (Comp Plan): "As an A-Lister or higher, you can earn an additional 1% to 2% on the volume generated in up to three Legacies within your organization. A Legacy is created when you become an A-Lister and it includes all Consultants down to and including the next A-Lister or higher below you." (See Compensation Plan Chart)

Infinity Bonus - (Comp Plan): "As a Luxe Jetsetter, you can earn an additional .5% on the volume generated from your ENTIRE team down to and including the next Luxe Jetsetter or higher. This increases to 1% when you achieve the rank of Impressionist."

Rank – The level you have achieved in the Paparazzi compensation plan.

Replicated Site – Your FREE dedicated site mirrors the main Paparazzi web page but has your Independent Consultant information at the top. All sales and recruiting activity from this page is linked to your Back Office. Your replicated site can be found by typing in the following: "www.paparazziaccessories.com/(YOUR CONSULTANT NUMBER)/". For example, "www.paparazziaccessories.com/1029/"

Show Rebate - (Comp Plan): "When a Consultant purchases 1,000 PV or more on a single order, a Show Rebate of 10% is processed and included in that month's commission check."

General Answers

Q: How do I contact Paparazzi?

Support Hours:
Monday to Friday
11:00 AM–7:00 PM (EST)
10:00 AM–6:00 PM (CST)
9:00 AM–5:00 PM (MST)
8:00 AM–4:00 PM (PST)

Phone: 855.697.2727
Fax: 435.635.1559
Email: [email protected]

Other Departments:

IT Department: [email protected]
Events: [email protected]
Suggestions: [email protected]
Compliance: [email protected]

Q: How do I not cancel due to inactivity?

Our Answer:

To maintain your paparazzi consultant status, you just need to accumulate at least 200 PV of inventory within the previous twelve (12) consecutive calendar months.
If you don’t keep your 200 PV Year-To-Date, you will be automatically canceled and won’t be able to re-join for 12 consecutive months.
CLICK HERE for more information.

P&P Answer:

P&P 11.2 - Cancellation Due to Inactivity: "In order to keep a Consultant’s Agreement and account active, the Consultant must have accumulated at least 200 PV within a rolling 12 consecutive month window. If at any time the Consultant has a period of 12 consecutive months wherein the 200 PV minimum is not reached, the Agreement will be canceled; the account and position terminated, and the measures in Section 11.1 will take effect. Paparazzi will not provide or issue any written confirmation of the cancellation.
It is the consultant’s responsibility to maintain and monitor these PV requirements. Paparazzi is not required to provide notification prior to or upon cancellation due to inactivity."
P&P 11.5 - Enrollment Restriction: "Any Consultant that has their Consultant Agreement terminated, whether voluntarily or involuntarily, will not be eligible to re-enroll as a Consultant with Paparazzi for a period of 12 months. This 12-month restriction applies to the Consultant as well as those in their household."

Q: Why is my name not pulling up on the consultant search?

P&P Answer:

P&P 3.8 - Qualifications for Inclusion in Consultant Search: "In order for a Consultant to be included in the Consultant Search function on the corporate website, that Consultant must have been active the prior month. To be considered active is to have accumulated or purchased at least 50 PV of inventory within that month. Eligible Consultants are chosen at random in the search results and will not be listed in any particular order even if they meet the qualifications."

Q: Can I use the Paparazzi trademark and logo?

Our Answer:

Independent Consultants are free to use the Paparazzi Trademark and Logo as long as it is the approved logos from the Back Office.
Make sure whenever you use the Paparazzi name you indicate you are a “Independent Consultant” as well.

P&P Answer:

P&P 5.5 - Use of the Paparazzi Logo: "At no time can any Consultant create or distribute any item or literature that contains the Paparazzi logo and brand that was not created by Paparazzi directly and distributed for that intended purpose.
Independent Consultants are free to use the 'Paparazzi Independent Consultant' logo, which is available to all Consultants online; as long as they do not alter or distort the logo in any way. Consultants may make any tools, or accessories necessary for them to build their business using the Paparazzi Independent Consultant logo, for personal use or consumption. No Consultant may create and then sell, distribute, or promote, any items with the Independent Consultant logo to other Consultants, members of their teams, or anyone else."

Q: Where do I find Policies and Procedures?

The Policies and Procedures can be found in your Back Office. The following are steps to get you there:

Log in to www.paparazziaccessories.com
Click "profile"
Click "my back office"
Click "Resources"
Click "Terms & Conditions"
Download "Policies & Procedures"

Policy and Procedures (click here)

Q: Can we sell outside of the USA?

Our Answer:

Consultants are only allowed to sell the Paparazzi products and opportunity in the USA, Puerto Rico, Guam, and Marshall Islands

P&P Answer:

P&P 5.7 - International Sales: "Consultants are only allowed to sell the Paparazzi products and opportunity within the United States, and those countries that Paparazzi has announced they are officially launched in (currently only the United States, including Puerto Rico and Guam)."

Q: Can we sell online?

Our Answer:

Yes, if you stay within policy and sell on your own personal page, timeline, or group. If you are going to sell in someone else's group or page you will need to get permission from the owner or admin of that page or group.

P&P Answer:

P&P 5.10 - Online Activity: "Independent Consultants may not use any online forum (eBay, classifieds, Craigslist, or any other online retail tool) to bundle, distribute, or sell Paparazzi products.
Independent Consultants are not allowed to use a mass e-mailer or generate 'SPAM' for their Paparazzi Business.
Social media or networking is permitted for the intention of developing a warm market, or networking with current associates, but is not permitted for the direct sale or distribution of Paparazzi product. Consultants are not allowed to recruit through any Paparazzi Corporate social media page, or through any social media page that does not directly belong to that Consultant. This also includes directly contacting someone through instant messages or e-mails that were found through a social media site not directly owned by that Consultant.
Violation of this policy can result in termination, as potential Consultants who are interested in doing Paparazzi can quickly become disinterested through heavy online recruiting activities.
Any and all online activity of Consultants with the intention of promoting Paparazzi must be appropriately designated as an 'Independent Consultant.' In accordance to Section 5.13, Paparazzi products must not be displayed or sold alongside any other product(s). This policy extends to all online forums including but not limited to websites, shopping carts, and social media platforms."

Q: Does Paparazzi offer liability insurance?

Our Answer:

No, Paparazzi doesn't offer insurance for your business. However, we highly recommend you looking into business insurance, so you are covered if any theft or damage happens to your jewelry or displays. Contact your homeowners or automobile insurance company to find out if they will cover or provide insurance for your business.

P&P Answer:

P&P 6.13 - Business Insurance: "Paparazzi does not provide or offer any form of business or liability insurance for a Consultant’s business. Consultants are free to purchase such insurance for their business. Homeowners or automobile coverage usually does not provide coverage for any type of business related injury, theft, or damage."

Q: Are there any Social Media Sites for support?

Frank Divas Social Sites:
Facebook:

Team Love Life Facebook group: https://www.facebook.com/groups/teamlovelifegroup

Paparazzi Social Sites:
Facebook:

Instagram:

@paparazziaccessories

Twitter:

@paparazziaccess

Back Office Answers

Q: How do I log in to my Back Office?

Click here for a step-by-step process - Desktop view

Q: How do I log in to order?

Click here for a step-by-step process - Desktop view

Keep in mind that although new jewelry pieces are added daily (except on weekends and holidays), they sell out daily too.

We recommend if you like certain pieces to buy them because if they sell out they rarely come back

Q: How do I post my profile picture and story on my Paparazzi replicated website?

Click here for a step-by-step process - Desktop view

Posting your profile picture to your replicated website is the same is posting it in your Back Office.

Tax Answers

Q: How does sales tax work?

Our Answer:

When ordering from Paparazzi, we pay sales tax on the retail value (i.e. $5 per piece of jewelry). For example, if you buy 5 pieces of jewelry (wholesale cost of $2.75) totaling $13.75, you will be charged sales tax on the retail value of $25.00.

P&P Answer:

P&P 8.3 - Sales Tax: "In states where the Paparazzi products are subject to sales tax, the Consultant is charged for the sales tax at the full Retail Sales amount at the time of the wholesale purchase of inventory. This is intended to ensure that each state tax agency is made whole on any potential sales from the transactions of that wholesale product. Paparazzi collects these taxes at the time of wholesale inventory purchase and remits it to the state on behalf of the retail sale that the Consultant may now have. The sales tax is charged at the local level of the location where the order is shipped. Paparazzi also collects retail sales tax (based on shipping location) from customers that order online from the Paparazzi website.
This also allows the Paparazzi Consultant the option of charging their local taxes on their Customer transactions and recuperate that cost, or absorbing it into their business structure; while at the same time not bringing any uncovered sales tax liability on Paparazzi or the Consultant.
Paparazzi is required to remit sales tax this way."

Q: How much sales tax should I charge to my customers?

Sales tax depends on your state and city. You can check with your city to see what your sales tax rate is or you can call customer service to find out exactly what your sales tax rate is.

We've chosen not to charge sales tax at times, with the understanding we won't be recuperating that cost and it'll just absorb into our business structure.

Q: Is sales tax different for retail stores?

Our Answer:

Stores can sign up as a consultant and get a sales tax exempt. In order to do this they will need to email or fax their Re-sellers Permit they have obtained from their state to Paparazzi. They will then need to call Paparazzi Support to sign up over the phone, so that Paparazzi can make the changes they need to for the store to not have to prepay the sales tax.
PHONE: 855.697.2727
FAX: 435.635.1559
EMAIL: [email protected]

P&P Answer:

P&P 3.5 - Business Entities: "Certain types of corporations or businesses can apply to be a Paparazzi Independent Consultant through the Independent Consultant Agreement. Business entities are allowed to retail the product through any medium available to them (internet, retail store, etc.) as long as the retail or sales price to the end consumer is never lower (advertised or otherwise) than the suggested retail price per unit ($5 USD). Any exceptions to the suggested retail price offering must be approved in writing by an authorized officer of Paparazzi, and will only be considered for show events. This is in an effort to protect the business of all Independent Consultants.
During the registration process, all policies still apply that are applicable from the Agreement. All persons, including Consultants, principles, and employees, of the corporation or business entity are held to the “Vested Interest” clause in Section 3.2."

Q: How do I get a sales tax number for an event I am doing?

You need to call Paparazzi Support (855.697.2727) during business hours and ask them for the sales tax number in the city that the event is being held.

Q: What do we do with our income taxes?

Our Answer:

Some business owners opt to pay these quarterly instead of annually. Your tax adviser can help you determine the best way to remit your income taxes properly.
If you are to get a 1099 from Paparazzi, they issue those in January.
Click here for more detailed answers from our "Taxes" page.

P&P Answer:

P&P 4.2 - Income Taxes: "As an independent contractor, Independent Consultants will receive an IRS Form 1099 (Non-Employee Compensation) earnings statement if they are a U.S. resident that has earnings of over $600 paid from Paparazzi in the previous calendar year. The Independent Consultant is solely responsible for paying local, state, and federal taxes on any income generated as an Independent Consultant. A copy of all IRS Form 1099s that are generated as a result of the criteria above will be remitted and sent to the United States Internal Revenue Service for the applicable tax year. If at any point the Federal Tax Information (name, SSN, EIN, etc.) provided by the Independent Consultant is wrong or contains an error, Paparazzi may hold all future earnings until the error is rectified within Paparazzi’s records and the correction is remitted to the IRS; in these circumstances, pending the severity of error, the Consultant may be subject to be liable for any fines incurred by excessive errors submitted to the IRS."

Q: What can I use as a write off for my business?

We advise speaking with your accountant , CPA, or finding one locally to learn what you can use as a write off.

Keep track of all your expenses in your business, so you can provide examples to the tax professional so he can tell you what you can write off.

Q: Do I need a Tax ID?

No, you are not required to have a Tax ID (EIN) number to work your paparazzi business. This is something you need to talk to a tax professional and ask them what they advise.

We personally set up a business and have a Tax ID number but you need to consult your Accountant or CPA about this.

Product Answers

Q: How much do I charge for each piece?

Our Answer:

You charge a retail price of $5.00 for each piece. These pieces include: necklace and earring sets, bracelets, rings, larger earrings, and hair accessories. You buy each individually at the wholesale price of $2.75 and sell at the retail price of $5.00, making an instant retail profit of 45%. No product can be resold or retailed for less than the suggested retail price of $5.00 USD. Exceptions include the following:
The Starlet Shimmer line: This line consists of kits of 10 rings, earrings, or bracelets. Each kit comes in assorted colors. You purchase each kit of 10 items at the wholesale price of $5.00, which breaks down to costing you $.50 each. Then you sell each of the 10 items at the retail price of $1.00, making you an instant retail profit of 50%. (Click here for pictures and more information)
The Zi Collection line: This line consists of 20 stunningly glamorous necklaces. You buy each individually at the wholesale price of $16.25 and sell at the retail price of $25.00, making an instant retail profit of 35%. (Click here for pictures and more information)

P&P Answer:

P&P 5.11 - Retailing or Reselling: "After the initial product or inventory is purchased, no product can be resold or retailed for less than the suggested retail price (no product under $5 USD). This includes, but is not limited to, offering or advertising free items through buy X, get X promotions or giving free gifts with a purchase. This same policy applies whether the free promotional item being offered is a Paparazzi product or a product not carried in Paparazzi’s inventory.
Offering or advertising these types of promotions lowers the retail price of each piece sold below the required $5 USD minimum. Doing so compromises the entire Paparazzi program for all Consultants. Any promotion of a Consultant’s independent business or the Paparazzi opportunity through any channel of communication (public or private) is considered advertising.
Additionally, giving away free items that are not sold by Paparazzi can lead customers to the assumption that those items are part of Paparazzi’s product offering. As outlined in Section 5.13, offering non-Paparazzi products alongside Paparazzi products compromises its good name and can lead to the Paparazzi name and brand being associated with inferior products.
Any exceptions to this policy must be authorized by an official Paparazzi officer in writing prior to the sale or event."

Q: After ordering the original kit, do you order more kits or just order certain pieces?

You log in and shop from the available pieces. Keep in mind that although new jewelry pieces are added daily (except on weekends and holidays), they sell out daily too.

We recommend if you like certain pieces to buy them because if they sell out they rarely come back.

Review the "How do I log in to order?" answer if you need help logging in.

Q: What is the best way to answer when a customer asks to see a catalog?

We tell them that our jewelry is so fashion forward there is no time to have catalogs printed and shipped to consultants in time to keep up.

The best way to see the jewelry is direct them to your personalized Paparazzi website, so they can see the new styles added daily there.

Another way is to have jewelry on hand with you everywhere you go.

If you don't have any on hand, ask if they would like to host a Facebook or home party so you can bring your jewelry to them.

Q: Does Paparazzi guarantee a warranty on the inventory?

Our Answer:

Paparazzi does not guarantee or provide a warranty on its product so never offer any type of product life guarantee by Paparazzi. Although there isn't a guarantee or warranty from Paparazzi, there is a 3 day return for consultants and a 10 day for customers.

If something happens to break from something we sell to one of our customers, then we like to offer our own satisfaction offerings within our own business. We would rather fix or replace the broken piece(s) and keep our customers happy by having a positive experience, than allow them to have a bad experience with Paparazzi.

**Consultants vs Customers Return Guidelines - The underlined sentences that follow are taken straight from the P&P sections at the end of this answer**

Consultants:

Consultants are required to inventory their product upon its arrival and report damaged or defective pieces within three (3) business days of receipt. Consultants are expected to report any issues directly to the Paparazzi Support Team at: (855) 697-2727. They are available Monday through Friday.
Paparazzi only warrants against manufacturer defects. There are times when small pieces of jewelry may be loose (i.e. jump rings) and only need a small adjustment; these are not manufacturer defects. If they can be reasonably corrected using the Complete Jewelry Tool Kit included in each Starter Kit will not be considered returnable.
If indeed, it is determined that there is a manufacturer defect, the Paparazzi Support Representative will approve an RMA (Return Merchandise Authorization) Number for the defective pieces ONLY.
The Consultant will then be required to complete and submit a Return Request Form and send it, along with the defective merchandise to Paparazzi. Upon receipt, a credit for the amount of the original purchase price will be placed on the Consultant’s account. This credit can be accessed via the Back Office and can be applied to a future order with Paparazzi. Return shipping costs will be included in the amount of the credit if the return shipping method indicated on the Return Request Form was used.

Customers:

An item is considered eligible for return if one or more of the following criteria has been met:
- The item was received due to an error on the part of Paparazzi Accessories
- The item was damaged in transit
- The item was broken prior to being worn
- The item has a manufacturing defect such as a non-functioning clasp, abnormal discoloration, or a jump ring not being closed properly
The request for return must be made within 10 business days of receipt to be eligible for a full refund. To initiate a return, the customer must contact Paparazzi Support at (855) 697-2727 to obtain a RMA Number.
Once the returned merchandise has been received, a direct replacement will be sent to the customer. If the returned item is no longer available for purchase, a refund in the amount of the original purchase price will be processed on the original form of payment.

P&P Answer:

P&P 9.2 - No Warranty of Used Product: "Paparazzi does not guarantee or warranty its product after it is removed from the packaging and/or used. Paparazzi Accessories are fashionable, trendy, and inexpensive. There is no intention or claim at the time of retail purchase of any life of the product, guarantee, or warranty. Consultants are encouraged to have their own satisfaction offerings within their own business, but to never offer any type of product life guarantee by Paparazzi. Used or opened product will not be returnable to Paparazzi, whether by a Retail Customer or an Independent Consultant, unless the product falls under the manufacturer defects mentioned in Section 9.1."
P&P 9.1 - Manufacturer Defects: "Paparazzi only warrants against manufacturer defects. Consultants are required to inventory their product within three days upon receipt and immediately report any defective products (in accordance with Section 6.9). There are times when small pieces of jewelry may be loose (i.e. jump rings) and only need a small adjustment; these are not manufacturer defects. Consultants are expected to report any issues to Paparazzi Support, and describe the issue to identify what might be done to resolve it. If indeed, it is determined that there is a manufacturer defect, the Paparazzi Support Representative will approve an RMA (Return Merchandise Authorization) Number for the defective pieces ONLY.
The Consultant will then be required to complete and submit a Return Request Form and send it, along with the defective merchandise to Paparazzi. Upon receipt, a credit for the amount of the original purchase price will be placed on the Consultant’s account. This credit can be accessed via the Back Office and can be applied to a future order with Paparazzi. Return shipping costs will be included in the amount of the credit if the return shipping method indicated on the Return Request Form was used.
Personal Volume (PV) associated with the returned items will be retracted in the month that the return was received by Paparazzi."

Q: How do I get on the Fashion Fix?

Enrollment in the Fashion Fix is limited by availability. A Consultant can request to be placed on the waiting list for Fashion Fix enrollment anytime by contacting Paparazzi Support (855.697.2727).

As spots in the Fashion Fix become available, Consultants will be subscribed to the Fashion Fix in the order in which they were added to the waiting list.

When a Consultant is subscribed to the Fashion Fix from the waiting list, they will be notified via email and their credit card will be charged when the next Fashion Fix processes.

Note that the waiting list is about 1-3 months.

Q: What happens if an item sells out after I purchased it?

If an item that has been purchased sells out before an order is fulfilled, the Consultant will be notified via email.

This email, along with the order’s packing slip, will list each item from the Consultant’s order that has sold out.

A credit for these items (and applicable sales tax) will be placed on the Consultant’s account.

This credit can be accessed through the Consultant’s Back Office and can be applied towards a future order.

A replacement will not be offered.

Q: What is the jewelry made of?

Paparazzi uses a blend of metals to make all your jewelry.

The products are primarily made of iron, but do include other trace minerals including, but not limited to, zinc, steel, aluminum, brass or copper.

The products are lead and nickel free.

The jewelry is NOT hypoallergenic and even some with sensitive skin find they can wear our products.

Q: Where does our jewelry come from?

Designed in the U.S., made in China.

Produced in facilities with elite standards and regulations for quality and labor.

Q: How often do we get new styles?

New items are released daily at different times, but there aren't releases on weekends and holidays.

Q: Can I discount my jewelry or sell it for more than $5?

Our Answer:

No, you may not sell the products for less than $5.

You may sell it for more, but we strongly encourage you not to because as paparazzi continues to grow your customer base, they will soon realize they can purchase it for just $5.
NOTE: If you do sell it for more than $5, you need to collect the additional sales tax and pay that into the state where you live.
If you don't do this you could have a huge penalty. We strongly discourage against doing this.

P&P Answer:

P&P 5.11 - Retailing or Reselling: "After the initial product or inventory is purchased, no product can be resold or retailed for less than the suggested retail price (no product under $5 USD). This includes, but is not limited to, offering or advertising free items through buy X, get X promotions or giving free gifts with a purchase. This same policy applies whether the free promotional item being offered is a Paparazzi product or a product not carried in Paparazzi’s inventory.
Offering or advertising these types of promotions lowers the retail price of each piece sold below the required $5 USD minimum. Doing so compromises the entire Paparazzi program for all Consultants. Any promotion of a Consultant’s independent business or the Paparazzi opportunity through any channel of communication (public or private) is considered advertising.
Additionally, giving away free items that are not sold by Paparazzi can lead customers to the assumption that those items are part of Paparazzi’s product offering. As outlined in Section 5.13, offering non-Paparazzi products alongside Paparazzi products compromises its good name and can lead to the Paparazzi name and brand being associated with inferior products.
Any exceptions to this policy must be authorized by an official Paparazzi officer in writing prior to the sale or event."

Q: Do earrings come with all the necklaces?

Yes, earrings come with all of the necklaces.

Q: Can I buy an extra jewelry repair kit?

Yes, they are located in your Back Office under "Marketing Materials". The following are steps to get you there:

Log in to www.paparazziaccessories.com
Click "Shop"
Click "Paparazzi Boutique" in the "Categories" section
Click "Marketing Materials" in the "Categories" section again

Q: Can I sell in stores and boutiques?

Our Answer:

Yes, some consultants have treated this like a booth fee and paid a monthly fee to have their inventory at the location all month long.
The best way that we would suggest is to have the store owner sign up to sell.

P&P Answer:

P&P 3.5 - Business Entities: "Certain types of corporations or businesses can apply to be a Paparazzi Independent Consultant through the Independent Consultant Agreement. Business entities are allowed to retail the product through any medium available to them (internet, retail store, etc.) as long as the retail or sales price to the end consumer is never lower (advertised or otherwise) than the suggested retail price per unit ($5 USD). Any exceptions to the suggested retail price offering must be approved in writing by an authorized officer of Paparazzi, and will only be considered for show events. This is in an effort to protect the business of all Independent Consultants.
During the registration process, all policies still apply that are applicable from the Agreement. All persons, including Consultants, principles, and employees, of the corporation or business entity are held to the “Vested Interest” clause in Section 3.2."

Q: What is a good amount of inventory to always have?

This depends on where you are at with your business and what you are doing to sell your jewelry. For example, if you are selling at bigger trade shows, then your inventory needs to be larger than if you are just selling at home parties.

We think a good recommended number is 500 pieces but this is all up to you.

Also take into consideration that weather, holidays, growth in the company and potential of other reasons may cause delay in shipping.

If you have extra jewelry on hand you are ready for that event or party that pops up unexpectedly and not stressing if your shipment will make it here in time.

Shipping / Returns Answers

Q: How much is shipping?

$5.95 flat rate shipping if your order is under $100 before sales tax.

FREE if your order is $100 or more before sales tax.

Q: How long does shipping take?

Normally:

Once you place your order it takes 1-3 days to process. From there, depending on what state you live in, it can take 2-5 business days for FedEx to deliver. Plan accordingly.

Information on expected transit times:

Orders will be shipped via USPS or FedEx Home Delivery, depending on which courier is most efficient. Transit time on all orders is up to 3 business days. If you live in an area that is beyond 3 day transit time via FedEx Home Delivery your package will be sent FedEx 3 Day Express. Business days for FedEx Home Delivery are Tuesday through Saturday.
Some areas of the country do not qualify for Saturday delivery and will default to Monday-Friday. Business days for FedEx Ground and FedEx 3 Day Express are Monday - Friday. Business days for FedEx 2 Day Express are Tuesday-Saturday. To see if your ZIP code is eligible for Saturday delivery, please contact Paparazzi Support at: 1 (855) 697-2727 or via email: [email protected].

Q: How do I find tracking for my package?

Desktop View:

Log in to www.paparazziaccessories.com
Click the "track package" button to the right of the "My Latest Order" section

Mobile View:

Click on "My Back Office" while in the "Paparazzi Accessories" app, which will redirect you to a new page in your internet browser
Click the "≡" menu button in the top right corner, which will have a slide over feature with the menu options
Click on "Orders"
Click on "Summary", which will have a drop down feature with more options
Click on "Personal Orders"
Scroll down until it shows "Status: Shipped" and a date after "Date Shipped:", then under it...
Click on "Track Order", which will redirect you to a different page
Click on the number under the title "Tracking - Order #XXXXXXX", which will bring up a new page with the tracking details

Q: Can I use a PO box as my address?

A Post Office Box (P.O. Box) is acceptable for a billing address, but not acceptable for a shipping address, as inventory packages will NOT be shipped using the USPS and will NOT be delivered to a USPS P.O. Box unless a delivery confirmation waiver is received.

Q: What if the jewelry breaks?

You have three days from when you receive your package from paparazzi to go through and make sure it is all there and make sure nothing is broken.

If something is broken, that you cannot fix with your repair kit, you may call into paparazzi and request a return item form.

Refer to the "What do you do with broken jewelry that is not repairable?" answer below for more information.

P&P Answer:

P&P 9.1 - Manufacturer Defects: "Paparazzi only warrants against manufacturer defects. Consultants are required to inventory their product within three days upon receipt and immediately report any defective products (in accordance with Section 6.9). There are times when small pieces of jewelry may be loose (i.e. jump rings) and only need a small adjustment; these are not manufacturer defects. Consultants are expected to report any issues to Paparazzi Support, and describe the issue to identify what might be done to resolve it. If indeed, it is determined that there is a manufacturer defect, the Paparazzi Support Representative will approve an RMA (Return Merchandise Authorization) Number for the defective pieces ONLY.
The Consultant will then be required to complete and submit a Return Request Form and send it, along with the defective merchandise to Paparazzi. Upon receipt, a credit for the amount of the original purchase price will be placed on the Consultant’s account. This credit can be accessed via the Back Office and can be applied to a future order with Paparazzi. Return shipping costs will be included in the amount of the credit if the return shipping method indicated on the Return Request Form was used.
Personal Volume (PV) associated with the returned items will be retracted in the month that the return was received by Paparazzi."
- (Click here for the Return Request Form)
P&P 9.2 - Purchase Policy: "Paparazzi does not guarantee or warranty its product after it is removed from the packaging and/or used. Paparazzi Accessories are fashionable, trendy, and inexpensive. There is no intention or claim at the time of retail purchase of any life of the product, guarantee, or warranty. Consultants are encouraged to have their own satisfaction offerings within their own business, but to never offer any type of product life guarantee by Paparazzi. Used or opened product will not be returnable to Paparazzi, whether by a Retail Customer or an Independent Consultant, unless the product falls under the manufacturer defects mentioned in Section 9.1."

Q: What do I do if my customer needs to return something from my replicated site?

An item is considered eligible for return if one or more of the following criteria has been met:

The item was received due to an error on the part of Paparazzi Accessories.
The item was damaged in transit.
The item was broken prior to being worn.
The item has a manufacturing defect such as a non-functioning clasp, abnormal discoloration, or a jump ring not being closed properly.

The request for return must be made within 10 business days of receipt to be eligible for a full refund. To initiate a return, the customer must contact Paparazzi Support at (855) 697-2727 to obtain a RMA (Return Merchandise Authorization) Number.

Once the returned merchandise has been received, a direct replacement will be sent to the customer.

If the returned item is no longer available for purchase, a refund in the amount of the original purchase price will be processed on the original form of payment.

P&P Answer:

P&P 7.4 - Bonus Adjustments from Returns: "In the event that a commission has been issued on the sale of product that is eventually returned or on inventory that is accepted back by Paparazzi, any bonuses or commissions that were calculated and paid on the initial sale of the inventory or products will be deducted from the month in which the refund or return took place. This may continue for subsequent months until the paid commissions are recovered from all Consultants up the tree which may have earned commissions from the initial sales of the refunded inventory."

Party Answers

Q: How do Hostess Rewards work with Paparazzi?

Our Answer

When you place an order, Paparazzi helps you “pay” your hostesses by giving you 10% of your sales order in free product. For example, for every 20 PV (10 items at $2.75) you will receive 1 Hostess Reward (10% back in hostess rewards). Paparazzi gives these Hostess Rewards back to you, so it doesn’t take away from your 45% sales profit. It is requirement, as a Consultant, to give your hostesses 10% of the party sales in free product.
Many consultants are generous and give more than the required amount of hostess rewards, which is entirely up to you. However, they do this to help excite the hostess; because the more excited the hostess is, the more excited the people they invite (or your customers) are, and the more sales are generated at the party.

P&P Answer:

P&P 6.8 - Adherence to Hostess Rewards Program: "The success of any party planning organization rests with the success of the Hostess. 'Hostess' refers to someone who has agreed to hold a party for their friends and associates, and have invited a Paparazzi Consultant to offer product at their home or via an online party. Incentivizing a Hostess to hold a party at their home or online is key to the success of any organization. Therefore, Paparazzi has outlined the following as the minimum amount of compensation offered to Hostesses for hosting the party:
- All Consultants are obligated to offer a 10% credit to the Hostess for the retail sales generated at their hosted party - preferably to be selected out of the inventory at the party. Hostesses of online parties will choose from current online inventory before the party is closed. The credit amount is determined from Retail Sales (not profit), and is exchanged for Retail Price ($5 USD).
To support and offset the cost for the Consultant to adhere to this minimum offering for their Hostess, Paparazzi supplements a Consultant’s personal inventory purchases with additional units that may be used to fill this obligation.
Paparazzi strongly encourages Independent Consultants to increase and enhance their Hostess Rewards program for their own Hostesses – understanding that the more excited the Hostess is, the more excited the customers are, and the more sales are generated."

Q: What types of invites should I send?

You can order some through your Back Office (found in Marketing Materials) or create your own. The following are steps to get you there:

Log in to www.paparazziaccessories.com
Click "Shop"
Click "Paparazzi Boutique" in the "Categories" section
Click "Marketing Materials" in the "Categories" section again

Q: What should I expect at a home party?

Refer to the "Party Checklist" in the Back Office or click here.

Click here for our own home party checklist for ideas.

Event Answers

Q: How much inventory do I take to an event?

There are different factors you need to take into account when doing an event. Here are two to give you some ideas: 1. Try to find out an estimated total of pieces you are going to sell from finding out how big the event is and estimated attendance, 2. Ensure you sell enough to break even on booth and inventory costs.

1. Example: We've seen that if you're told there will be an estimated 24,000 in attendance, you should expect about 80% of that to attend. Then, it's good to know if the show is geared towards women or men. If only 10,000 are women, of the 24,000, you can average about ¼ will walk pass the booth bringing your total to about 2,500. Then, about ¼ of those will enter your booth. This leaves you with 625 women.

Usually, you will be able to sell 3-5% of your estimated attendance (24,000) a $5 piece of jewelry, which equals 480 to 720. Or if we take the 10,000 women (from the scenario above) times 3-5 % equals 300 to 500 pieces.

2. Example: Whatever your booth cost is, you need to sell 2.5 times that amount to break even on your booth and inventory cost. If your booth cost is $100, you should plan on trying to sell $250 pieces. If you expect to sell $500 (100 pieces or $250 profit), then you should bring about 3-4 times of how many you think you are going to sell. The more variety you give to your customer, the more likely you are to sell multiple pieces to them.

Q: Can there be more than one Paparazzi vendor at an event?

No, only one Paparazzi booth is allowed per show or event.

It is the Consultant’s responsibility to check with the show managers or promoters to ensure that there are no Paparazzi Consultants contracted before space is contracted.

Paparazzi show booths must exclusively offer Paparazzi Accessories.

The Consultant must make it known to the show managers and promoters that he or she is a Paparazzi Consultant and that he or she can be the only Paparazzi Consultant present at the event.

This must be done in writing.

Failure to obtain written acknowledgement from the show manager or promoter that they understand this policy minimizes the Consultant’s ability to mediate any potential issues that may arise.

Make sure to put "Paparazzi" first and then your own name when filling out the contract.

Q: Can I sell other items at my booth with Paparazzi?

No, the entire booth must be Paparazzi.

Q: How big of a booth should I get?

This depends on how much inventory you have and think you are going to sell at an event.

We suggest 10 x 10 or bigger.

Q: Do I need electricity for an event?

Yes, if you have lamps that attach to your board displays or a credit card machine that requires a plug.

Q: What kind of signs do I need for an event?

Bright pink 5 dollar signs, recruiting signs, and host a party signs are good signs we've brought to events.

Q: Do I need to accept credit cards/debit cards at the event?

Yes, it is recommended because it will help increase your sales.

Q: Do I need to have insurance for an event?

Having insurance for an event depends on the event protocol. Some events will have insurance you can buy or call Paparazzi for more details.

Q: Do I need to have a Tax ID number for an event?

No, having a Tax ID number is not required, so when filling out the tax form put a 0 in the box.

However, if you have a business setup through your state, then you will use that number when filling out your form.

Q: How do I get a Sales Tax number for an event?

Each area is different, so you need to call Paparazzi Support (855.697.2727) during business hours to ask them for it.

Q: What items should I take to an event?

Click here for our own Events Checklist for ideas

Q: What questions should I ask the show director?

Do they have security at night?
Is there electricity?
Do I need to supply my own flooring?
What are the dates and times of the event?
Is there another Paparazzi vendor in the event?
How big is the space?
What is the cost?
Do they supply table and two chairs?

Compensation Plan / Commission Answers

Q: How much PV do I need to order to be active for the month?

Our Answer:

To be active for the month you need to order at least 50 PV (25 pieces) per month.
If you're an Executive Director or higher, you need to order 100 PV (50 pieces) per month. This increases again when you're a Luxe Jetsetter.

P&P Answer:

P&P 3.8 - Qualifications for Inclusion in Consultant Search: "...To be considered active is to have accumulated or purchased at least 50 PV of inventory within that month..."
P&P 7.1 - Bonuses and Commissions: "A Consultant must be active (accumulate and/or purchase a minimum of 50 PV within a commission period)..."

Comp Plan Answer:

"To be Active, a Consultant must purchase a minimum of 50 PV within the commission period."

Q: Does Starlet Shimmer count towards PV?

No

Q: How much PV do I need to stay active for the year and not cancel?

Our Answer:

200 PV

P&P Answer:

P&P 11.2 - Cancellation Due to Inactivity: "In order to keep a Consultant’s Agreement and account active, the Consultant must have accumulated at least 200 PV within a rolling 12 consecutive month window. If at any time the Consultant has a period of 12 consecutive months wherein the 200 PV minimum is not reached, the Agreement will be canceled; the account and position terminated, and the measures in Section 11.1 will take effect. Paparazzi will not provide or issue any written confirmation of the cancellation.
It is the consultant’s responsibility to maintain and monitor these PV requirements. Paparazzi is not required to provide notification prior to or upon cancellation due to inactivity."

Q: Why is my name not pulling up on the consultant search?

P&P Answer:

P&P 3.8 - Qualifications for Inclusion in Consultant Search: "In order for a Consultant to be included in the Consultant Search function on the corporate website, that Consultant must have been active the prior month. To be considered active is to have accumulated or purchased at least 50 PV of inventory within that month. Eligible Consultants are chosen at random in the search results and will not be listed in any particular order even if they meet the qualifications."

Q: What if I only have two active consultants but have three enrolled?

You will keep your title as a Director but will only be paid as a Star consultant.

Q: Does my own PV count towards my OV?

No

Q: How does compression work?

Our Answer:

When commissions are run for the previous month, if there are any locations in the Genealogy where no one has placed an order but there are commissionable orders further down the same organization, the closest Consultants with orders will compress into that position for the purpose of that commission run – maximizing the potential commissions of all active Independent Consultants in the Genealogy.

P&P Answer:

P&P 4.6 - Roll-Up of Downline Organization: "When a vacancy occurs in a downline organization due to the voluntary termination of a Paparazzi business, all Consultants or positions shift up one level in order to fill that vacancy within the organization or commission tree. This process and the removal of the terminated position is at the sole discretion and approval of the company, and may take up to three months to review. Roll-up of downline organization may not be approved in circumstances where there is any manipulation in the roll-up or termination process, or there is a significant rank advancement or commission increase that will occur as a result of such roll-up. In circumstances where roll-up of the downline organization is not approved, the vacant position will still be terminated, and will remain empty until the company deems necessary.
When an account is terminated involuntarily by the Company, for any reason, and the original position had generated a total commission earning in excess of $50, the position will not be removed from the organization and the proceeding downline will not be “rolled-up.” This is due to the potential consequences as detailed above in such moves. The position will remain there, but be deemed inactive. As a result of compression in the Paparazzi Compensation Plan, it is anticipated that this activity will not negatively affect commission payout through the Unilevel program, however it will keep organizational leg structure intact, and minimize potential manipulation within the organization."

Q: What is considered a month as far as commissions go?

Our Answer:

The commission period is from the 1st to the 31st, unless there are 28-30 days that month. Commissions are paid out on the 20th of the following month. For example, December commissions will be paid out on the 20th of January.
Direct deposits are deposited on the 20th unless the 20th falls on a weekend, then it will be the next business day after the 20th. Most banks have a 3-day holding period, each bank differs so please check with your banking facility.

P&P Answer:

P&P 7.2 - Commission Times: "Commissions are only paid in the form of checks or direct deposit, and are paid as a whole payment in relation to the activity within the last previously closed commission period. Commission periods (and qualification periods) begin the first day of every calendar month at 12:00 AM EST, and conclude the evening of the last day of every calendar month at 11:59 PM EST. After a commission period is closed, a monthly audit and commission calculation begins. Final commission calculations will be posted (via the Virtual Back Office) around the 10th of the month, and the checks mailed and deposits made no later than the 20th day of the following month for which the commissions are being processed. Commission checks are only mailed to the mailing address on file, and are issued only in the primary name on file (personal or business). "

Q: How do I qualify for a commission check?

P&P Answer:

P&P 7.1 - Bonuses and Commissions: "A Consultant must be active (accumulate and/or purchase a minimum of 50 PV within a commission period) in good standing, and in compliance with the Agreement to qualify for bonuses and commissions. So long as the Consultant complies with the terms of the Agreement, Paparazzi shall pay commissions to qualified Consultants in accordance with the Compensation Plan and their qualifications. If at any time during a month a Consultant account is suspended for compliance or policy issues, their commission check for that month will be held until the Compliance Department determines a resolution to the issue. If it is found that there was no violation, the check will be issued at that time. If the account is terminated as a result of proven violations, the commission will not be paid.
The minimum amount for which Paparazzi will issue a check or direct deposit is $20.00 (after a $2.50 processing fee for printed checks). If a Consultant’s earnings for the month total less than the aforementioned amount, those funds will be placed on their Paparazzi account to be added to the next commission payout cycle. Once the minimum amount has accumulated, the standard payout process will be triggered.
In the event that a check must be reissued due to misinformation out of the control of Paparazzi, an additional $2.50 will be charged and taken from the check amount. "

Q: When do commission checks get paid out?

P&P Answer:

P&P 7.2 - Commission Times: "Commissions are only paid in the form of checks or direct deposit, and are paid as a whole payment in relation to the activity within the last previously closed commission period. Commission periods (and qualification periods) begin the first day of every calendar month at 12:00 AM EST, and conclude the evening of the last day of every calendar month at 11:59 PM EST. After a commission period is closed, a monthly audit and commission calculation begins. Final commission calculations will be posted (via the Virtual Back Office) around the 10th of the month, and the checks mailed and deposits made no later than the 20th day of the following month for which the commissions are being processed. Commission checks are only mailed to the mailing address on file, and are issued only in the primary name on file (personal or business)."

Q: Why do I pay a $2.50 fee with my commission check?

Refer to the "How do I qualify for a commission check?" answer above.

CONTACT US:

[email protected]

We will be continuously updating this website with new insights and trainings. Feel free to make use of anything you find here and share it with your team. Your growth and success mean the world to us!

Important Note: We have done our best to be in accordance with the policies and procedures. However, if you find that something is incorrect, please email us, so we can fix it.

Please do your own due diligence and research for questions you might have or contact Paparazzi directly for clarification.

Frequently Asked Questions

General Questions

Back Office Questions

Tax Questions

Product Questions

Shipping / Returns Questions

Party Questions

Event Questions

Compensation Plan / Commission Questions

Glossary

​General Answers

Back Office Answers

Tax Answers

Product Answers

Shipping / Returns Answers

Party Answers

Event Answers

Compensation Plan / Commission Answers

CONTACT US:[email protected]

General Answers

CONTACT US:

[email protected]